Less than 25 years ago, many CEOs dismissed the suggestion of a company website, or at best, offered reluctant approval and virtually no support. This approach was soon proven to…
Read MoreIn today’s fast-paced, ultra-competitive, and highly technical business environment, the CRM has become an organization’s most valuable asset. A CRM is essential to understanding…
Read MoreMicrosoft Dynamics & Salesforce “Customer is King” is an old saying but remains true today. Any organization that relies on knowing customers needs and addressing those needs knows the…
Read MoreSalesforce lives in the cloud, we all know that right. Thanks to Marc Benioff. But that does not mean it stays isolated. There will be needs to have your Salesforce…
Read MoreBecause legacy apps have various factors dependent on their platform, many are not portable to the Cloud easily. Methodologies are thus needed to prepare well for modernization. In government IT…
Read MoreOnce upon a time, there was a major manufacturing corporation with 12 plants located throughout the United States. The corporate IT department selected a canned program and modified it, installed…
Read MoreIn recent years, the terms “digital transformation” and “going digital” have been cropping up with increasing frequency. There is no doubt that the digital age has arrived, complete with all…
Read MoreDigital disruption is going to affect every company sooner or later. Either the company will be disrupted, or it will be the one causing the disruption. Regardless of whether you…
Read MoreThe first “Encyclopaedia Britannica” was published in three volumes between 1768 and 1771. For the next two centuries, the company worked to build and retain its reputation as the publisher…
Read MoreWith increasing frequency, companies and organizations are embracing the move to digital enterprises. Some view the move as a basic step toward IT modernization, others feel the…
Read MoreIn the days before computers, boards of directors concerned themselves with keeping stockholders happy, increasing profits and planning future growth. When IT became—in the minds of…
Read MoreSuppose you are the CEO of a thriving enterprise. You have heard a great deal about “going digital” and believe that such a move could benefit your company. After meetin…
Read MoreBack in the early 1980s, virtually every office that was not still producing reports and correspondence on a typewriter had a word-processing software called WordPerfect. It was a DOS…
Read MoreThe basic concepts behind managing customer relationships are nothing new. Companies have been trying to accomplish that for as long as there have been customers. As technology and…
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