6. What does training look like? How long and how easy to learn the software?

7. What are the license costs and maintenance costs?

8. What integrations do I need to think of? For example does the Field Service management software need to interact with ERP, and HR systems?

9. Is it mobile-friendly?

10. Will mobile function without an internet connection?

11. Can I add/remove forms easily without the support of the company helping implement them?