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Microsoft Dynamics CRM Blogs - AhaApps
Death by a thousand “paper” cuts

Satish Reddy

By Satish Reddy | Reading time 5 mins Field technicians that use pen & paper to record data suffer the proverbial “paper cuts” and possibly…

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Nonprofits and the need for mobile field service solutions

Mohona Dutta

By Mohona Dutta | Reading time 6 mins Mobile Field service management (FSM) software aims to help organizations manage and optimize the…

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Managing time with a CRM integrated field service management in a nonprofit

Mohona Dutta

By Mohona Dutta | Reading time 6 mins Ideally, good time management skill helps you keep your work under control. But when you are…

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Microsoft Dynamics 2021 release wave 2, an overview: Part 2

Mohona Dutta

By Mohona Dutta | Reading time 6 mins Continuing with our snippet of the Microsoft Dynamics 2021 release wave 2, we will be…

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Microsoft Dynamics 2021 release wave 2, an overview: Part 1

Mohona Dutta

By Mohona Dutta | Reading time 6 mins The Dynamics 365 and industry clouds release plan for the 2021 release wave 2 describes new features…

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How to create an impactful fan experience in sports with Dynamics CRM?

Mohona Dutta

By Mohona Dutta | Reading time 5 mins For a salesperson, every day is game day. Sports organizations are always looking to increase ticket…

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Ticket sales management with Dynamics CRM in the Sports Industry

Mohona Dutta

By Mohona Dutta | Reading time 5 mins So, how do you prospect? Pulling names out of lists on your laptop? Repeatedly calling past accounts?…

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Why is Microsoft Dynamics CRM software important for the sports industry?

Mohona Dutta

By Mohona Dutta | Reading time 5 mins A sports fan arguably is the ideal client, frequently promoting and communicating about their…

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How to get your SMB sales team ready for CRM?

Mohona Dutta

By Mohona Dutta | Reading time 5 mins User adoption is one of the major pain points in a CRM implementation project. You may deploy the…

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Configuring Different Actions for onClick of Cancel Button and X Button

Nikhil Rajendran

By Nikhil Rajendran | Reading time 6 mins Recently, I was given a requirement to develop a Xrm.Navigation.openConfirmDialog window…

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Best practices for creating a CRM user training plan in an SMB

Mohona Dutta

By Mohona Dutta | Reading time 5 mins Purchasing and implementing a new CRM solution can be an exciting yet a challenging endeavor…

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8 steps to create a great Sales Playbook for SMBs

Mohona Dutta

By Mohona Dutta | Reading time 7 mins The buyer of today doesn’t need to rely on a salesperson to find out about a product or service. They are least…

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Create an SSRS Report for Dynamics 365 – Part 2

Nikhil Rajendran

By Nikhil Rajendran | Reading time 6 mins Part 2 – Building the report In the first part, we spoke about how to add the data source. Now…

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Create an SSRS report for Dynamics 365 – Part 1

Nikhil Rajendran

By Nikhil Rajendran | Reading time 6 mins Part 1 – Establishing connection I recently came across a requirement where I had to create an…

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