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Microsoft Dynamics CRM Blogs - AhaApps
Avoiding death of data with CRM in an SMB

Mohona Dutta

By Mohona Dutta | Reading time 6 mins More than a decade ago, it was the era of the filing cabinet that got so full that it was risky to…

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Why CRM? The SMB question

Mohona Dutta

By Mohona Dutta | Reading time 7 minsClient Relationship Management (CRM) software isn’t an alien term anymore. Every industry is familiar with it. You must have read several articles…

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Simplifying the SMB customer’s journey with Microsoft Dynamics 365

Mohona Dutta

By Mohona Dutta | Reading time 6 mins Customers are more informed than ever. It has changed; how they evaluate, buy and use the goods and services they purchase. But…

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The Collaboration of Sales and Marketing for a Successful SMB Goal

Mohona Dutta

By Mohona Dutta | Reading time 4 mins The sales and marketing departments of a small and mid-sized business (SMB) organization are responsible for different parts of the customer journey…

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How does CRM help sales in an SMB segment?

Mohona Dutta

By Mohona Dutta | Reading time 5 mins It is an interesting time in the business world. From the quaint little mom-and-pop shops down the lane to the glitzy unicorn…

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Why do SMBs need CRM?

Mohona Dutta

By Mohona Dutta | Reading time 6 mins As an organization, there are many aspects you must be aware of. Selling quality products, providing a wide range of services with…

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How to resolve the issue with the display of Dynamics 365 organization

Nikhil Rajendran

By Nikhil Rajendran | Reading time 5 mins We recently performed an update on our Dynamics 365 organization and once that was done, I encountered a very peculiar issue. When…

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Building a data-driven culture with Microsoft Power BI

Mohona Dutta

By Mohona Dutta | Reading time 5 mins When Power BI first came into existence in 2014, the excitement was intense. Finally, there was a BI tool that could be…

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Wave 2 release updates for Omnichannel for Customer Service in Microsoft Dynamics 365

Ram Yarramasu

By Ram Yarramasu | Reading time 3 mins Omnichannel for customer service in Microsoft Dynamics 365 offers to connect and engage customers across different digital messaging channels. You can…

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Missing Form Editor through command bar in Microsoft Dynamics 365

Ram Yarramasu

By Ram Yarramasu | Reading time 3 mins As a Dynamics 365 CE customizer, I frequently need to work with forms. Now, to create or edit forms, we use a…

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Achieving smooth collaboration with Microsoft Dynamics 365: The Broekman Logistics story

Bharath Potti

How does a global company connect its salespeople to customers in an efficient yet personal way? Rotterdam-based Broekman Logistics decided to add the Microsoft Dynamics 365…

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How to manage Updates in Dynamics 365: Update Releases and early access

Ram Yarramasu

By Ram Yarramasu | Reading time 3 mins This article provides you the information on how to manage updates in Dynamics 365 online especially how to get early access to…

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Saving resources with Microsoft Power Apps

Bharath Potti

Heathrow Airport is always open to technological advancements that increase productivity, but when the airport granted its entire workforce access to Microsoft Power Apps, few could have expected the…

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Creating great customer experiences using Microsoft Dynamics 365

Bharath Potti

“We have fun. We make fun. We share the fun. The future is bright,” that’s what we heard from the New Belgium Brewing Company. What’s CRM powers all this fun?…

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