AhaApps Blog
How to get your SMB sales team ready for CRM?
Mohona Dutta
By Mohona Dutta | Reading time 5 mins User adoption is one of the major pain points in a CRM implementation project. You may deploy the…
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Configuring Different Actions for onClick of Cancel Button and X Button
Nikhil Rajendran
By Nikhil Rajendran | Reading time 6 mins Recently, I was given a requirement to develop a Xrm.Navigation.openConfirmDialog window…
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Best practices for creating a CRM user training plan in an SMB
Mohona Dutta
By Mohona Dutta | Reading time 5 mins Purchasing and implementing a new CRM solution can be an exciting yet a challenging endeavor…
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8 steps to create a great Sales Playbook for SMBs
Mohona Dutta
By Mohona Dutta | Reading time 7 mins The buyer of today doesn’t need to rely on a salesperson to find out about a product or service. They are least…
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Create an SSRS Report for Dynamics 365 – Part 2
Nikhil Rajendran
By Nikhil Rajendran | Reading time 6 mins Part 2 – Building the report In the first part, we spoke about how to add the data source. Now…
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Create an SSRS report for Dynamics 365 – Part 1
Nikhil Rajendran
By Nikhil Rajendran | Reading time 6 mins Part 1 – Establishing connection I recently came across a requirement where I had to create an…
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Avoiding death of data with CRM in an SMB
Mohona Dutta
By Mohona Dutta | Reading time 6 mins More than a decade ago, it was the era of the filing cabinet that got so full that it was risky to…
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Why CRM? The SMB question
Mohona Dutta
By Mohona Dutta | Reading time 7 minsClient Relationship Management (CRM) software isn’t an alien term anymore. Every industry is familiar with it. You must have read several articles…
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Simplifying the SMB customer’s journey with Microsoft Dynamics 365
Mohona Dutta
By Mohona Dutta | Reading time 6 mins Customers are more informed than ever. It has changed; how they evaluate, buy and use the goods and services they purchase. But…
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The Collaboration of Sales and Marketing for a Successful SMB Goal
Mohona Dutta
By Mohona Dutta | Reading time 4 mins The sales and marketing departments of a small and mid-sized business (SMB) organization are responsible for different parts of the customer journey…
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How does CRM help sales in an SMB segment?
Mohona Dutta
By Mohona Dutta | Reading time 5 mins It is an interesting time in the business world. From the quaint little mom-and-pop shops down the lane to the glitzy unicorn…
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Why do SMBs need CRM?
Mohona Dutta
By Mohona Dutta | Reading time 6 mins As an organization, there are many aspects you must be aware of. Selling quality products, providing a wide range of services with…
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How to resolve the issue with the display of Dynamics 365 organization
Nikhil Rajendran
By Nikhil Rajendran | Reading time 5 mins We recently performed an update on our Dynamics 365 organization and once that was done, I encountered a very peculiar issue. When…
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Building a data-driven culture with Microsoft Power BI
Mohona Dutta
By Mohona Dutta | Reading time 5 mins When Power BI first came into existence in 2014, the excitement was intense. Finally, there was a BI tool that could be…
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