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Microsoft Dynamics CRM Blogs - AhaApps
How to create an impactful fan experience in sports with Dynamics CRM?
Mohona Dutta

By Mohona Dutta | Reading time 5 mins For a salesperson, every day is game day. Sports organizations are always looking to increase ticket…

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Ticket sales management with Dynamics CRM in the Sports Industry
Mohona Dutta

By Mohona Dutta | Reading time 5 mins So, how do you prospect? Pulling names out of lists on your laptop? Repeatedly calling past accounts?…

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Why is Microsoft Dynamics CRM software important for the sports industry?
Mohona Dutta

By Mohona Dutta | Reading time 5 mins A sports fan arguably is the ideal client, frequently promoting and communicating about their…

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How to get your SMB sales team ready for CRM?
Mohona Dutta

By Mohona Dutta | Reading time 5 mins User adoption is one of the major pain points in a CRM implementation project. You may deploy the…

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Configuring Different Actions for onClick of Cancel Button and X Button
Nikhil Rajendran

By Nikhil Rajendran | Reading time 6 mins Recently, I was given a requirement to develop a Xrm.Navigation.openConfirmDialog window…

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Best practices for creating a CRM user training plan in an SMB
Mohona Dutta

By Mohona Dutta | Reading time 5 mins Purchasing and implementing a new CRM solution can be an exciting yet a challenging endeavor…

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8 steps to create a great Sales Playbook for SMBs
Mohona Dutta

By Mohona Dutta | Reading time 7 mins The buyer of today doesn’t need to rely on a salesperson to find out about a product or service. They are least…

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Create an SSRS Report for Dynamics 365 – Part 2
Nikhil Rajendran

By Nikhil Rajendran | Reading time 6 mins Part 2 – Building the report In the first part, we spoke about how to add the data source. Now…

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Create an SSRS report for Dynamics 365 – Part 1
Nikhil Rajendran

By Nikhil Rajendran | Reading time 6 mins Part 1 – Establishing connection I recently came across a requirement where I had to create an…

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Avoiding death of data with CRM in an SMB
Mohona Dutta

By Mohona Dutta | Reading time 6 mins More than a decade ago, it was the era of the filing cabinet that got so full that it was risky to…

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Why CRM? The SMB question
Mohona Dutta

By Mohona Dutta | Reading time 7 minsClient Relationship Management (CRM) software isn’t an alien term anymore. Every industry is familiar with it. You must have read several articles…

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Simplifying the SMB customer’s journey with Microsoft Dynamics 365
Mohona Dutta

By Mohona Dutta | Reading time 6 mins Customers are more informed than ever. It has changed; how they evaluate, buy and use the goods and services they purchase. But…

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The Collaboration of Sales and Marketing for a Successful SMB Goal
Mohona Dutta

By Mohona Dutta | Reading time 4 mins The sales and marketing departments of a small and mid-sized business (SMB) organization are responsible for different parts of the customer journey…

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How does CRM help sales in an SMB segment?
Mohona Dutta

By Mohona Dutta | Reading time 5 mins It is an interesting time in the business world. From the quaint little mom-and-pop shops down the lane to the glitzy unicorn…

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