CRM FAQs

Is it possible to auto generate IDs for Work Orders, Orders, Quotes and Invoices

Yes, we can auto-generate IDs in any format like WO-0001, WorkOrder-1234, etc.

Is it possible to assign same Work Order to multiple technicians?

Yes, As some work orders cannot be completed by one person.

Trying to decide on a Field Service management software, here are the questions you need to keep in mind: – Part 2

What does training look like? How long and how easy to learn the software?

Trying to decide on a Field Service management software, here are the questions you need to keep in mind: – Part 1

How much time will it really save per technician?

Advantages of Resco Field Service Platform:

Create forms on the fly and deploy them to techs’ mobile.

What is a work order?

Work order is the basic unit of a Field Service engagement. Think of it like this: As a kid do you remember when your Mom asked you to do some kind of chores, like washing dishes or cleaning up your bed? That’s a work order.