08/06/2019

Customer story: Jumeirah Hotels with Microsoft Dynamics 365

Dynamics 365 customer support - AhaApps
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Jumeirah Hotels & Resorts–owners of some of the world’s most luxurious hotels–has a reputation for delivering world-class hospitality. In their tradition of excellence, the company compiles data through its customer loyalty program to customize and deliver personalized messaging. This has resulted in nearly 50% customer engagement and a 10% increase of year-over-year revenue.How might your business change if customers actually read your emails? At AhaApps, we understand this can make all the difference in the world!Customers of Jumeirah Hotels & Resorts, which owns 23 luxury hotels worldwide, not only “unsubscribe” less, but 50% engage with the personalized emails the company sends. With Microsoft Dynamics 365, Jumeirah sends relevant, customized content enabled by an automated, cloud-based system.

 

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