Service task types in Dynamics 365 Field Service are used to define the “types” of service tasks that you will include in your incident types
Postal codes relate to territories. However, they aren’t required for the territories feature to work.
Address recommendations on accounts, work orders, and booking forms let you quickly enter addresses.
It allows dispatchers to locate work orders more effectively than providing only an address
Locations and maps are significant for getting the most value out of Field Service.
Dynamics 365 Field Service uses accounts and contacts throughout the work order process.
With knowledge management in Dynamics 365 Field Service, relevant knowledge articles can be associated directly to work orders so that technicians can troubleshoot while on the go.
Field technicians can use the same products for work orders that salespeople use for opportunities, quotes, and orders.
Teams integration makes it easy to find answers and fix issues the first time
The Field Service application provides tools for these key roles on your service team
With a network of Internet-connected devices and an intelligent CRM system, service organizations can:
A product family lets you group and categorize products, making it easier for you to manage them.