AhaApps Blog

Microsoft Dynamics CRM Blogs - AhaApps
Of Revamping and Power BI Benefits
Mohona Dutta

By Mohona Dutta In God we trust, all others must bring data. -W. Edwards Deming Data is the core of any business and in today’s day and age, it nearly determines the fate…

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Dynamics 365 Customer Engagement For Providence St. Joseph Health
Bharath Potti

Providence St. Joseph Health is moving beyond the typical call center to provide more personalized experiences for patients. Liaisons from its Patient & Provider Engagement Center are…

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Inside the CIO’s Mind
Satish Reddy

By Satish Reddy The role of the CIO has undergone many dramatic changes in recent years. Today’s CIO may be considered a business co-creator, trusted operator or an instigator of change. Whatever group…

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At a Glance: The Hidden Costs of a CRM
Satish Reddy

By Satish Reddy It’s easy to overlook the costs associated with implementing a new CRM. Check out this infographic to uncover the five most common CRM hidden costs….

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Digital Change Starts with C-Level Collaboration
Satish Reddy

Less than 25 years ago, many CEOs dismissed the suggestion of a company website, or at best, offered reluctant approval and virtually no support. This approach was soon proven to…

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The Hidden Cost of a CRM
Satish Reddy

In today’s fast-paced, ultra-competitive, and highly technical business environment, the CRM has become an organization’s most valuable asset. A CRM is essential to understanding…

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A Comprehensive Guide to the Two Largest CRM Platforms
Satish Reddy

Microsoft Dynamics & Salesforce “Customer is King” is an old saying but remains true today. Any organization that relies on knowing customers needs and addressing those needs knows the…

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Large Government IT Networks Coming Around Slowly to Realities of Modernization
Satish Reddy

Because legacy apps have various factors dependent on their platform, many are not portable to the Cloud easily. Methodologies are thus needed to prepare well for modernization. In government IT…

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5 Most Important Keys in Approaching a Digital Transformation
Satish Reddy

In recent years, the terms “digital transformation” and “going digital” have been cropping up with increasing frequency. There is no doubt that the digital age has arrived, complete with all…

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9 Ways Companies Can Avoid the Pains of Digital Disruption
Satish Reddy

Digital disruption is going to affect every company sooner or later. Either the company will be disrupted, or it will be the one causing the disruption. Regardless of whether you…

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Digital Disruption: Why Enterprises must Adapt and Innovate or Risk Fading Away
Satish Reddy

The first “Encyclopaedia Britannica” was published in three volumes between 1768 and 1771. For the next two centuries, the company worked to build and retain its reputation as the publisher…

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Digital Disruption Starts with the Death of Siloed Thinking
Satish Reddy

With increasing frequency, companies and organizations are embracing the move to digital enterprises. Some view the move as a basic step toward IT modernization, others feel the…

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Why CIOs Belong in the Boardroom
Satish Reddy

In the days before computers, boards of directors concerned themselves with keeping stockholders happy, increasing profits and planning future growth. When IT became—in the minds of…

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Enterprise Architecture and Digital Initiatives: What You need to Know
Satish Reddy

Suppose you are the CEO of a thriving enterprise. You have heard a great deal about “going digital” and believe that such a move could benefit your company. After meetin…

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